Electronic Health Records

I INTRODUCTION

You are the newly appointed manager of the hospital’s clinical redesign and education unit. You have

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been recently approached by the management of your hospital about the new release of the software

for electronic health records.  This release will involve significant new functionality to that which is

currently provided.  There will be new software, hardware required as well as a large change

management requirement.

The new functionality in particular addresses requirements for some of the key specialties including

cardiology and respiratory.  New pathways are also being built into the EMR to aid with the

management of stroke, cardiology and hip fracture in line with current guidelines.  The new release of

software will expand the amount of information currently shared with polyclinics and community based

service programs.

In order to ensure that the implementation of the new software release is a success, the hospital

executive want to provide funding to your unit for a project. The project funding will assist with

preparing staff education, clinical pathways and any other necessary task that you identify as

necessary.

Your task is to complete the project plan and budget for this project together with a short PowerPoint

(12 slides) presentation for the executive regarding the project

CASE STUDY BACKGROUND I NFORMATI ON AND DATA

PROJECT BRI EF

Develop a project plan and necessary budget for this project based on the information provided. The

hospital executive present you with some data that will help you to initiate this project plan.  You are

free to make assumptions but explain this in your Project Plan.

The executive has given you 3 weeks to complete the project plan.  The major deliverable from the

project when it is completed is a report that outlines how the new release will be implemented and

recommendations to ensure its success.

The new release will be implemented from June 2016 over a 6-month period with full installation

completed by January 2017.

In order to assist you to develop the scope for the project plan the Tasks that will need to be

performed by this project but are not limited to:

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• Quantification of the education requirements for the new EMR release
• Size and cost of change management processes for this implementation
• Solutions identification and approaches
• Project team that will be assembled for the project
• Definition of ongoing IT/IS support requirements
• Stages of the project and milestones
• Data that would be needed and sources

BACKGROUND MOUNT PLEASANT HOSPI TAL

Acute public hospital providing general surgical and orthopaedic care as well as cancer, cardiac and

general medical specialties.  This hospital has access to rehabilitation services for patients who need

ongoing services after their acute phase.

Data Provided by Hospital Executive

Number of Wards Beds per ward

Average Length of

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Stay

Nurse per patient

ratio

10 30 4.5 1:5

Mount Pleasant Hospital Allied Health

Departments

• Physiotherapy
• Occupational Therapy
• Social work

Number of staff

Administration

Information

Technology

Nursing Medical

• Speech pathology

Other

Diagnostic imaging and pathology located onsite

Hotel

services

Allied

Health

Clinical

Redesign

25 12 1500 250 200 250 4 20

Release2 EMR New costs identified to date

Unit

Management

Staff

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Cost Item

2016

$US

2017

$US

Hardware $350,000 $80,000

System training from vendor $500,000 $100,000

Support from vendor $250,000 $175,000

Total vendor costs

$1,100,000 $325,000

You will need to acknowledge the vendor costs within your project.  However, additional resources will

be required to ensure the successful implementation of the system and that the expected benefits are

realised.